Customer Service in Logistics: Importance, Challenges, Strategies If a problem pops up, the company has a direct line to the customer and can quickly relay the update. And, like in the example above, the customer can respond with additional questions without having to open a new support ticket. They’ve not only figured out how to […]
Category Archives: AI News
All About eCommerce Chatbots and Best Examples In particular, questions around order status, refunds, shipping, and delivery times. One of the primary functions of DeSerres’ chatbot is product suggestion. From there, it suggests products that are in stock and provides an option to learn more about that item. Users can then click on an item […]
Creating A Simple WordPress Plugin With Six AI Chatbots Currently the most popular chatbot in Europe, Smartsupp is completely GDPR compliant, meaning all chatbot data is safe and secure. It also has a robust mobile app for iOS and Android, so chatbots can connect customers to live reps no matter where they are. You can […]
Creating A Simple WordPress Plugin With Six AI Chatbots Currently the most popular chatbot in Europe, Smartsupp is completely GDPR compliant, meaning all chatbot data is safe and secure. It also has a robust mobile app for iOS and Android, so chatbots can connect customers to live reps no matter where they are. You can […]